Security Officer Dispatch Specialist

Allied Universal • Riverside, CA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Specialist in Riverside, CA, you will serve and safeguard clients in a range of industries such as Government, and more. As a Dispatch Security Officer in a government transportation setting, you will coordinate communications, document incidents, monitor activity, and support timely responses to security-related concerns. Your professionalism, clear communication, and customer service will help maintain an orderly environment and help deter incidents. Join Allied Universal, where an agile, reliable, and innovative team delivers through teamwork, cares for people, and acts with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• Pepper spray certification is preferred.

Responsibilities

• Provide customer service to employees, visitors, contractors, and members of the public by carrying out site-specific procedures and security-related dispatch protocols at a government transportation location.
• Monitor incoming calls, radio communications, alarms, and other reporting channels; document incidents and relay information to appropriate personnel, emergency responders, and/or transportation operations staff.
• Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, following established escalation and emergency response procedures.
• Maintain accurate dispatch logs, incident reports, shift activity records, and communication documentation in accordance with site policies.
• Conduct regular and random patrols of assigned areas and the perimeter as directed, reporting observed hazards, unusual activity, and security-related concerns.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED