Security Officer Dispatch Specialist

Allied Universal • Miami, FL

2d • Onsite

About The Position

As a Security Officer Dispatch Specialist in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a commercial real estate location, where you will monitor assigned areas, coordinate communications, and support timely responses to security-related incidents. This role combines routine observation, visible presence, and outstanding customer service to help promote a welcoming environment. Guided by our values of being agile, reliable, and innovative, you will work as part of a team that puts people first and acts with integrity.

Requirements

• Proof of a high school diploma or GED is required by the client.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A state, county, or city issued security-related license is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a commercial real estate location.
• Respond to incidents, service calls, and critical situations in a calm, problem-solving manner while dispatching personnel and communicating updates to property management and/or emergency contacts as needed.
• Monitor radios, phones, alarms, cameras, and other communication systems to help support timely awareness of building activity, after-hours concerns, and/or unusual conditions.
• Maintain detailed dispatch logs, incident records, and activity reports, documenting calls for service, officer status, key events, and follow-up information in accordance with site protocols.
• Conduct regular and random patrol coordination for the building and perimeter, helping to support coverage, access control activity, and response to tenant and visitor concerns across the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED