Security Officer Dispatch Specialist

Allied Universal • Norfolk, VA

11d • Onsite

About The Position

As a Security Officer Dispatch Specialist in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional in a dynamic tech, media, and telecom location, where you will monitor activity, coordinate communications, document incidents, and support timely responses to security-related needs. This role offers the chance to stay engaged, help to deter incidents through awareness and visibility, and deliver outstanding service while reflecting our agile, reliable, innovative, and people-first culture.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card/license is preferred.

Responsibilities

• Provide customer service to clients and employees by managing dispatch communications, documenting security-related activity, and following site-specific procedures for the location.
• Monitor radios, phones, alarms, cameras, and other communication systems to receive calls for service and route information to the appropriate personnel in a timely, professional manner.
• Respond to incidents, critical situations, and emergency-related communications in a calm, problem-solving manner, helping to coordinate resources and relay updates to supervisors, first responders, and/or site contacts.
• Track daily activity, maintain accurate logs and incident reports, and support access control, visitor coordination, and other security-related operations for a dynamic tech, media, and telecom environment.
• Conduct regular and random patrol support by dispatching officers to assigned areas, monitoring coverage around the business and perimeter, and communicating changes in site conditions as needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED