Security Officer Dispatch Officers

Allied Universal • Newark, DE

14d • Onsite

About The Position

As a Security Officer Dispatch Specialist in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional supporting a dynamic financial institution location. In this role, you will monitor systems, coordinate communications, document activity, and help to address security-related incidents with professionalism and care. You will serve as a key connection point for officers, employees, and visitors while delivering strong customer service. Guided by teamwork, integrity, and innovation, you will make a meaningful impact every shift.

Requirements

• 3+ years of combined law enforcement, military, and/or security-related experience or a college degree is required.
• Client requires proof of high school diploma or GED.
• Must be 21+ years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to staff, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities for a financial institution location.
• Monitor dispatch communications, receive and document calls for service, prioritize routine and urgent requests, and coordinate the appropriate response to security-related incidents, alarms, and/or unusual activity.
• Maintain detailed activity logs, incident reports, and communication records, helping to support accurate documentation, follow-up, and information sharing with site leadership and/or responding personnel.
• Use radios, phones, computer systems, and other dispatch tools to relay timely information, track officer status, and help to coordinate coverage for posts, escorts, and incident response needs.
• Respond to incidents and critical situations in a calm, problem-solving manner, helping to direct resources, communicate updates, and support regular and random patrol activity around the business and perimeter as needed.

Benefits

• Access to a retirement savings plan
• medical insurance
• dental insurance
• vision insurance
• basic life and AD&D insurance
• disability insurance
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED