Security Officer - Dispatch Scheduler

Allied Universal • Naperville Township, IL

1d • Onsite

About The Position

As a Security Officer Dispatch Scheduler in Aurora, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional supporting a dynamic retail location, where you will coordinate communications, monitor activity, and help guide timely responses to security-related concerns. In this visible role, you will support routine operations, provide outstanding customer service, and contribute to a caring, reliable, and innovative team culture built on integrity, agility, and teamwork.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.

Responsibilities

• Provide customer service to clients, visitors, and staff by following site-specific procedures, access protocols, and emergency response activities appropriate to the location.
• Monitor radio, phone, and electronic communications systems to receive calls for service, document activity, and dispatch personnel to security-related incidents, maintenance concerns, and other priority needs in a calm, problem-solving manner.
• Respond to incidents, alarms, and critical situations by gathering details, relaying accurate information to on-site personnel and/or emergency services, and preparing clear reports for follow-up.
• Conduct regular and random patrols around the business and perimeter as assigned, noting unusual activity, helping to deter unauthorized access, and communicating observations to the appropriate contacts.
• Maintain logs, incident records, and shift activity reports, and support coordination between site personnel, visitors, vendors, and management during routine operations and/or emergency situations.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED