Security Officer Dispatch Communications

Allied Universal • Santa Clara, CA

1d • Onsite

About The Position

As a Security Officer Dispatch Communications in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch Officer at a dynamic commercial real estate location, where you will monitor activity, coordinate communication, document incidents, and support timely responses to security-related concerns. In this fast-paced role, you will help maintain smooth operations while delivering outstanding customer service. Guided by teamwork, integrity, and a people-first culture, you will make a meaningful impact every day.

Requirements

• A minimum of 2 years of security-related experience is required.
• Proof of a high school diploma or GED is required by the client.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities for a commercial real estate location.
• Monitor communications systems, receive and document calls, alarms, and/or service requests, and dispatch appropriate personnel in a calm, problem-solving manner.
• Coordinate routine and urgent responses by relaying accurate information to on-site staff, property contacts, and/or emergency services as needed.
• Maintain detailed logs, incident reports, activity records, and other dispatch documentation to support site operations and security-related response efforts.
• Respond to incidents and critical situations with professionalism while helping to deter issues through timely communication, observation, and adherence to post orders.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED