Security Officer Dispatch Communications

Allied Universal • Charlotte, NC

1d • Onsite

About The Position

As a Security Officer Dispatch Communications in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Professional with Allied Universal at a financial institution location, you will monitor systems, coordinate responses to alarms and incidents, and support on-site teams through clear communication and strong attention to detail. This role offers the chance to make a real impact in a dynamic environment while delivering exceptional service and helping with security-related operations through teamwork, integrity, and a people-first approach.

Requirements

• Client requires proof of high school diploma or GED.
• Be at least 21 years of age.
• Have 4 or more years of military or law enforcement experience or possess a degree in criminal justice.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to clients, visitors, and staff by following site-specific procedures, handling incoming calls and radio traffic, and supporting security-related communications for the location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner by receiving reports, prioritizing calls for service, and dispatching the appropriate personnel.
• Monitor cameras, alarm systems, and other security-related systems, and document activity, incidents, and status updates in dispatch logs and reporting platforms.
• Coordinate with onsite personnel, building management, and/or emergency responders during routine operations and unusual events, helping to support timely communication and response.
• Conduct regular and random patrol support duties through dispatch oversight of the business and perimeter, while working in environments and conditions that may vary by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED