Security Officer - Dispatch Representative

Allied Universal • Naperville Township, IL

23h • Onsite

About The Position

As a Security Officer Dispatch Representative in Aurora, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional supporting a dynamic retail location, where you will monitor activity, coordinate communications, and help guide timely responses to security-related concerns. In this fast-paced role, you will remain visible through strong communication and customer service while contributing to a people-first culture built on agility, reliability, innovation, teamwork, and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.

Responsibilities

• Provide customer service to clients, visitors, and staff by following site-specific procedures, communication protocols, and when appropriate, emergency response activities.
• Monitor radio, phone, alarm, and/or camera activity from a dispatch post, receive incoming calls for service, and relay information to site personnel in a calm, problem-solving manner.
• Document incidents, maintenance concerns, suspicious activity, and/or other security-related events in dispatch logs and reports with timely and accurate details.
• Coordinate responses to incidents, alarms, medical calls, and/or other critical situations by communicating with on-site teams, management, and emergency services as needed.
• Conduct regular and random patrols around the business and perimeter as assigned, while helping to identify unusual activity, unsecured areas, and/or conditions that may require follow-up.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED