Security Officer Dispatch Operator

Allied Universal • Miami, FL

7d • Onsite

About The Position

As a Security Officer Dispatch Operator in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional at a dynamic commercial real estate location, where you will monitor activity, coordinate responses to security-related concerns, and support on-site teams with clear communication and strong attention to detail. This role offers the chance to stay engaged, use technology, and deliver great customer service while working with a team that values agility, reliability, innovation, care, and integrity.

Requirements

• Proof of high school diploma or GED is required.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A state, county, and/or city issued security license is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a commercial real estate location.
• Monitor radios, phones, alarms, and other communication systems from the dispatch post, receive incident information, and relay details to onsite personnel, building contacts, and/or emergency services as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting key details and helping coordinate the proper security-related response.
• Track routine activities, service requests, and/or after-hours access communications, maintaining accurate logs, reports, and dispatch records for the property.
• Support regular and random patrol operations by dispatching personnel to interior and exterior areas of the property, monitoring status updates, and helping address changing conditions around the business and perimeter.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED