Security Officer Dispatch Coordinator

Allied Universal • Groveport, OH

22h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Coordinator in Groveport, OH, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join Allied Universal as a Dispatch professional at a utilities location, where you will monitor assigned areas and support security-related operations through communication, coordination, and routine observation. In this visible role, you will help to discourage incidents while delivering exceptional customer service. Guided by a caring culture, teamwork, reliability, and integrity, you will play an important part in supporting daily site operations.

Requirements

• Possess a high school diploma or equivalent (or GED)
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles

Nice To Haves

• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a utility location.
• Monitor communication systems, receive calls and incident reports, and dispatch personnel in a calm, problem-solving manner based on site needs and established protocols.
• Document routine activity, incidents, maintenance concerns, and/or critical events with clear and accurate written and electronic reports.
• Coordinate with site contacts, visitors, employees, and/or emergency responders to support access control activities and timely response to security-related concerns.
• Conduct regular and random patrols around the business and perimeter, as required by the location, noting unusual conditions and reporting them through proper channels.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees