Security Officer Dispatch Coordinator

Allied Universal • Hartford, CT

19h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Coordinator in Hartford, CT, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as a Dispatch Professional in a healthcare location, where you will monitor activity, coordinate responses, and support security-related operations through strong communication and attention to detail. This role offers the chance to remain a visible point of contact, provide outstanding customer service, and contribute to a caring, agile, and reliable team that puts people first and acts with integrity every day.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to staff, patients, visitors, and/or vendors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Monitor phones, radios, alarms, and/or other communication systems to receive calls for service, document activity, and dispatch appropriate personnel in a calm, problem-solving manner.
• Respond to incidents, urgent requests, and critical situations by gathering key information, prioritizing calls, and coordinating communication with site contacts, first responders, and/or Allied Universal personnel as needed.
• Maintain accurate logs, incident reports, and dispatch records, and help to support access control, visitor management, and other security-related operations for the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees