Security Officer Dispatch Console

Allied Universal • Pinecrest, FL

4d • Onsite

About The Position

As a Security Officer Dispatch Console in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional at a dynamic commercial real estate location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. In this fast-paced role, you will help promote a welcoming environment through strong customer service, clear communication, and teamwork. Bring our agile, reliable, innovative, and people-first values to every interaction with integrity.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Possession of a guard card and/or license is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, cameras, and other dispatch systems to receive, prioritize, and communicate security-related calls for service across the location.
• Document incidents, maintenance concerns, and unusual activity in dispatch logs and reports, and/or relay information to property management, emergency contacts, and field personnel as needed.
• Coordinate the movement of officers and/or responding personnel to assigned areas, helping to support timely coverage of patrols, access issues, and incident response.
• Respond to incidents and critical situations in a calm, problem-solving manner while helping to deter unauthorized activity through clear communication and adherence to post procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED