Security Officer Dispatch Console Operator

Allied Universal • San Jose, CA

9d • Onsite

About The Position

As a Security Officer Dispatch Console Operator in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch Officer at a leading tech and telecommunications location, where you will monitor activity, coordinate responses, manage access-related communications, and support daily operations with professionalism and care. In this dynamic role, you will help to deter security-related incidents through clear communication, teamwork, and integrity while delivering dependable service in a fast-paced environment.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors by following site-specific procedures, dispatch protocols, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, and/or electronic systems to receive calls for service, document activity, and relay information to the appropriate personnel in a calm, problem-solving manner.
• Coordinate routine and critical incident communications between on-site personnel, building contacts, and/or first responders while maintaining accurate logs and status updates.
• Support access-related and security-related operations by processing reports, tracking incidents, and communicating post instructions for a fast-paced technology location.
• Conduct regular and random patrol coordination around the business and perimeter by assigning calls, monitoring officer activity, and reporting unusual conditions according to site procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED