Security Officer Dispatch Communications

Allied Universal • San Jose, CA

2d • Onsite

About The Position

As a Security Officer Dispatch Communications in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Security Professional at a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor incoming information, and support timely responses to security-related needs. You will maintain clear records, assist with access-related activity, and deliver exceptional customer service while helping to maintain an orderly environment. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Requirements

• At least one year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel by carrying out site-specific procedures and access-control protocols at a technology, media, and telecommunications location.
• Monitor and dispatch calls, alarms, service requests, and incident reports to appropriate personnel, maintaining clear and accurate communications through radio, telephone, and dispatch systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications with site contacts, emergency responders, and Allied Universal leadership as appropriate.
• Maintain detailed dispatch logs, visitor information, incident documentation, and shift activity records in accordance with site-specific policies.
• Conduct regular and random patrols of designated areas, including the business perimeter, to identify and report security-related concerns; working environments and conditions may vary by location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED