Security Officer Dispatch Communications

Allied Universal • Maiden, NC

3d • Onsite

About The Position

As a Security Officer Dispatch Communications in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer at a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor alarm and access-control systems, and dispatch resources in response to incidents. You will maintain clear records, support a professional customer experience, and help promote a secure environment through timely communication and teamwork. Join Allied Universal, where agility, reliability, innovation, caring, and integrity guide every shift.

Requirements

• Possess at least 3 years of combined law enforcement, military, or security-related experience, or a college degree.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• CPR and First Aid certification are preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor communications systems, alarms, cameras, and/or access control activity; document events and relay pertinent information to appropriate personnel.
• Receive, prioritize, and dispatch requests for assistance, incidents, and critical situations in a calm, problem-solving manner.
• Maintain accurate dispatch logs, incident reports, visitor information, and other required records in accordance with site-specific procedures.
• Coordinate with on-site personnel and emergency responders to support timely responses and help to deter unauthorized activity at the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED