Security Officer Dispatch Communications

Allied Universal • Newark, DE

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Communications in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch Professional supporting a dynamic financial institution location. In this role, you will monitor activity, coordinate communications, document incidents, and help respond to security-related concerns with professionalism and care. This position offers the chance to work with a team that values agility, reliability, innovation, and integrity while delivering exceptional service in a fast-paced environment.

Requirements

• Have 3+ years of combined law enforcement, military, and/or security-related experience, or possess a college degree.
• Provide proof of a high school diploma or GED as required by the client.
• Be 21+ years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to clients and visitors by carrying out site-specific procedures, communication protocols, and/or appropriate emergency response activities at a financial institution location.
• Monitor phones, radios, alarms, cameras, and/or other communication systems to receive calls for service, document activity, and dispatch personnel in a calm, problem-solving manner.
• Respond to incidents, critical situations, and/or service requests by gathering key details, prioritizing communications, and relaying information to site personnel, first responders, and/or management as needed.
• Maintain detailed logs, incident reports, and other records related to alarms, access activity, and/or security-related events in accordance with site policies.
• Help to deter unauthorized activity by monitoring building access points, reviewing reported concerns, and coordinating timely follow-up with on-site personnel and/or supervisors.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED