Security Officer - Dispatch Communications

Allied Universal • Sterling, VA

1d • Onsite

About The Position

As a Security Officer Dispatch Communications in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer at a dynamic technology, media, and telecommunications location, you will monitor communications and alarm activity, coordinate responses to security-related incidents, and maintain accurate records. You will support a welcoming environment through professional communication and exceptional customer service while helping to deter incidents. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Requirements

• Possess at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Comfortably using a computer or tablet is preferred.
• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients, employees, visitors, and vendors by carrying out site-specific security-related procedures, policies, and emergency response activities at a technology and telecommunications location.
• Monitor and dispatch security-related personnel in response to alarms, access issues, service requests, incidents, and critical situations, maintaining calm and professional communication.
• Receive, document, prioritize, and communicate incoming calls, radio traffic, and electronic notifications using dispatch and incident-reporting systems.
• Maintain accurate activity logs, incident records, shift reports, and communication documentation in accordance with site-specific procedures.
• Coordinate with on-site personnel and emergency responders as needed, and conduct regular and random patrols around the business and perimeter when assigned.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED