Security Officer Dispatch Command

Allied Universal • Newark, DE

3d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Command in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch professional with Allied Universal at a financial institution location, you will monitor activity, coordinate communications, manage access and alarm-related responses, and support timely reporting of security-related concerns. This role offers the chance to make an impact through strong service, clear communication, and teamwork in a caring culture that values agility, reliability, innovation, and integrity.

Requirements

• A minimum of 3+ years of combined law enforcement, military, or security-related experience, or a college degree, is required.
• Proof of a high school diploma or GED is required by the client.
• Applicants must be 21+ years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• CPR certification is preferred.

Responsibilities

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities at a financial institution location.
• Monitor phones, radios, alarms, cameras, and/or other communication systems to receive calls for service, relay information, and dispatch personnel in a calm, problem-solving manner.
• Document incidents, activity reports, and/or dispatch logs with accurate details to support site procedures, communication, and follow-up on security-related matters.
• Coordinate responses to incidents, alarms, and/or critical situations by communicating with on-site personnel, supervisors, and/or public emergency responders as needed.
• Conduct regular and random patrols around the business and perimeter when assigned, while observing conditions, reporting unusual activity, and helping to deter unauthorized access and/or disruptions.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED