Security Officer Dispatch Center

Allied Universal • Richardson, TX

1d • Onsite

About The Position

As a Security Officer Dispatch Center in Richardson, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will coordinate communications, monitor activity, manage access control and badge-related requests, and support timely responses to security-related incidents. You will provide outstanding customer service while helping maintain an organized, welcoming environment. Join Allied Universal’s agile, reliable team, where caring for people, innovation, teamwork, and integrity guide every shift.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a commercial real estate location.
• Monitor dispatch communications, receive and prioritize calls for service, and coordinate the deployment of security professionals to incidents, requests, and critical situations.
• Maintain accurate records of calls, incidents, dispatch activity, and/or shift communications in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating relevant information to appropriate personnel and emergency responders as needed.
• Conduct regular and random patrols around the business and perimeter, as assigned, while monitoring access points, cameras, alarms, and other security-related systems.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED