Security Officer Customer Service Patrol

Allied Universal • Hagerstown, MD

3d • Onsite

About The Position

As a Security Officer Customer Service Patrol in Hagerstown, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as an Unarmed Patrol Officer in a dynamic retail and commercial real estate location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support a welcoming atmosphere through strong customer service and communication. In our agile, reliable, and innovative culture, you will work with integrity and teamwork while helping create a people-first experience for everyone on site.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, shoppers, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and document observed activity according to site protocols.
• Conduct regular and random patrols throughout buildings, common areas, parking areas, loading zones, and perimeter locations to help to deter unwanted activity and identify unusual conditions.
• Monitor access points, assist with visitor and/or vendor entry procedures, and report maintenance concerns, suspicious activity, and/or policy violations to the appropriate contacts.
• Support daily operations at retail and commercial property locations by providing a visible presence, answering questions, and communicating clearly with management, tenants, and/or local responders when needed.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Participate in our retirement savings plan to invest in your future.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED