Security Officer Customer Service Patrol

Allied UniversalOrange, CA
Onsite

About The Position

As a Security Officer Customer Service Patrol Office Tower in Orange, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic commercial real estate location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support access control activities. This role offers the chance to deliver outstanding customer service, clear communication, and dependable teamwork while reflecting Allied Universal’s agile, reliable, innovative, and people-first values.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • A guard card or license is preferred.
  • Customer service experience is preferred.
  • Access control and badge experience is preferred.

Responsibilities

  • Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a commercial real estate location.
  • Respond to incidents, maintenance concerns, and critical situations in a calm, problem-solving manner, and communicate relevant details to property management and/or emergency personnel as needed.
  • Conduct regular and random foot and/or vehicle patrols throughout lobbies, common areas, parking areas, and the exterior perimeter to help to deter unauthorized activity and identify unusual conditions.
  • Monitor access points, observe daily activity across the property, and document security-related events, visitor interactions, and/or incident information in accordance with site guidelines.

Benefits

  • Access to a retirement savings plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life and AD&D insurance
  • Disability insurance
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