Security Officer Customer Service Patrol Support

Allied Universal • New York, NY

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Customer Service Patrol Support in JAMAICA, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as an Unarmed Patrol Officer at a busy retail location, where you will monitor and patrol assigned areas, maintain a visible presence to help reduce security-related concerns, and support a welcoming atmosphere through strong customer service and communication. This role offers the chance to work with a team that is agile, reliable, and innovative, while putting people first and acting with integrity every day.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Nice To Haves

• Customer service experience is preferred.
• A guard card/license is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a retail location.
• Respond to incidents, disturbances, and/or critical situations in a calm, professional, problem-solving manner while communicating with store personnel, visitors, and/or local responders as needed.
• Conduct regular and random patrols throughout the store, entrance areas, parking areas, and perimeter to help to deter unwanted activity and report unusual conditions.
• Monitor customer and employee activity, observe for suspicious behavior, and document security-related incidents, hazards, and/or policy violations according to site procedures.
• Support opening and closing activities, assist with access control for restricted areas, and help address retail-related concerns such as loitering, disorderly conduct, and/or after-hours activity.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees