Security Officer Customer Service Access

Allied Universal
Onsite

About The Position

As a Security Officer Customer Service Access in Duncan, SC, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As an Unarmed Patrol Officer with Allied Universal at a manufacturing and industrial location, you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and deliver outstanding customer service and communication. This role offers the chance to support daily operations through teamwork, integrity, and a caring approach while working for a company that values being agile, reliable, and innovative.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Comfort using a computer or tablet is preferred.
  • Alarm panel experience is preferred.
  • Access control and/or badge experience is preferred.

Responsibilities

  • Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities.
  • Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner and document observed conditions, actions taken, and relevant details.
  • Conduct regular and random patrols throughout the location, including production areas, warehouse spaces, shipping and receiving zones, parking areas, and perimeter points to help identify unusual activity and security-related concerns.
  • Monitor entry and exit activity, verify credentials and/or visitor information as directed by site policies, and report unauthorized or suspicious activity to the appropriate contacts.
  • Support daily operations at an industrial location by maintaining a visible presence, communicating with site personnel, and following Allied Universal procedures for reporting hazards, maintenance concerns, and other security-related issues.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on top brands and services through our Perks Program.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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