Security Officer - Console Operator for Plaza

Allied Universal • Los Angeles, CA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Console Operator for Plaza in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a commercial real estate location, where you will monitor activity, coordinate responses to security-related incidents, support access control and badge processes, and provide outstanding customer service. In this dynamic role, you will help maintain smooth operations through clear communication, teamwork, and a caring, reliable approach that reflects our values of agility, innovation, and integrity.

Requirements

• Security experience of 6+ months is required.
• Must be 21+ years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

Nice To Haves

• Customer service experience is preferred.
• A guard card/license is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities within a commercial real estate location.
• Monitor phones, radios, alarms, cameras, and/or other dispatch systems, receive calls for service, and relay information to on-site personnel in a calm, problem-solving manner.
• Respond to incidents and critical situations by documenting details, prioritizing requests, and coordinating communication with property management, first responders, and/or Allied Universal personnel as appropriate.
• Maintain accurate activity logs, incident reports, and dispatch records to support daily operations and help with timely follow-up on security-related matters.
• Conduct regular and random patrols around the business and perimeter as needed, while remaining prepared to support dispatch responsibilities in changing working environments and conditions.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED