Security Officer Concierge Reception

Allied Universal • Johns Creek, GA

5h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Concierge Reception in Alpharetta, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and telecommunications location as a Front Desk Officer, where you will greet visitors, manage access, monitor activity at the entry point, and support daily security-related operations. This role offers the chance to deliver outstanding service while working with a team that values agility, reliability, innovation, integrity, and a people-first culture.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.

Responsibilities

• Provide customer service to visitors, employees, and vendors by carrying out security-related procedures, front desk protocols, and site-specific policies at a technology-focused location.
• Monitor lobby and reception activity, verify identification and visitor information, issue access credentials, and maintain detailed front desk logs for guests, deliveries, and/or service personnel.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency responders when appropriate.
• Answer phones, assist with directions and general inquiries, and support access control processes to help maintain an organized and professional front desk environment.
• Observe cameras, alarms, and entry points from the reception area, report concerns promptly, and document security-related events in accordance with post orders and Allied Universal guidelines.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED