Security Officer Concierge Desk

Allied Universal • City of Syracuse, NY

1d • Onsite

About The Position

As a Security Officer Concierge Desk in Syracuse, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location as a Front Desk Security Officer, where you will greet visitors, manage access, monitor activity, and support a welcoming environment through strong communication and customer service. In this stationary role, you will help with security-related concerns while reflecting our values of reliability, teamwork, integrity, and a people-first approach in every interaction.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Strong communication and customer service skills.

Responsibilities

• Provide customer service to clients, visitors, and employees by following site-specific policies, managing front desk activity, and supporting security-related procedures at a financial institution location.
• Monitor lobby and entry activity, verify identification and/or visitor credentials, and help to deter unauthorized access through professional presence and attention to front desk protocols.
• Answer questions, direct guests to appropriate contacts, maintain visitor logs and/or related records, and communicate clearly with staff regarding arrivals, deliveries, and front desk concerns.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and report security-related issues according to site procedures and Allied Universal guidelines.
• Support emergency response activities when appropriate, including notifying appropriate personnel, documenting events, and assisting with orderly communication during developing situations.

Benefits

• Access to our exclusive technology to view and claim and additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan
• Medical insurance
• Dental insurance
• Vision insurance
• Basic life and AD&D insurance
• Disability insurance
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED