Security Officer Concierge Associate

Allied Universal • Chicago, IL

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Concierge Associate in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access activity, monitor the lobby area, and support a polished customer experience. This role is ideal for someone who enjoys working with people, using technology, and contributing to a caring, agile team that leads with integrity, reliability, and innovation in daily security-related operations.

Requirements

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk by following security-related procedures, site-specific policies, and/or emergency response activities when appropriate.
• Monitor building access points, greet visitors, verify credentials, and support visitor registration and sign-in processes for a commercial real estate location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate details to building management and/or emergency services as needed.
• Answer phones, direct tenants and guests, and provide information and assistance that supports daily front desk operations and a professional lobby environment.
• Document routine activities, visitor interactions, and unusual events in logs and reports, and report concerns to the appropriate contacts.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED