Security Officer Lobby Concierge

Allied Universal • San Francisco, CA

1d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Concierge in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk professional in a commercial real estate location, where you will help create a welcoming presence while supporting access management, visitor interactions, and other security-related responsibilities. This role blends customer service, communication, and attention to detail in a dynamic environment. Be part of a team that is agile, reliable, and innovative, with a people-first culture built on teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and/or First Aid certification is preferred.
• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures and front desk protocols within a commercial real estate location.
• Monitor lobby and entry activity, verify visitor access in accordance with property guidelines, and document arrivals, departures, and/or deliveries as required.
• Respond to incidents, urgent situations, and requests for assistance in a calm, problem-solving manner, following established emergency response and escalation procedures.
• Answer phones, assist with directions and general inquiries, and support property staff with administrative and security-related communications at the front desk.
• Help to deter unauthorized access and other security-related concerns by maintaining an attentive presence, observing activity, and reporting unusual conditions or behavior.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED