Security Officer Building Lobby Concierge

Allied Universal•Irvine, CA

1d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Building Lobby Concierge in Irvine, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location where you will serve as the front desk presence, greeting visitors, supporting access and badge activity, monitoring security-related systems, and delivering outstanding customer service and communication. This role is ideal for someone who values teamwork, acts with integrity, and brings an agile, reliable, and innovative approach to helping create a welcoming and well-managed environment.

Requirements

A minimum of 6 or more months of security-related experience is required.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Being comfortable using a computer or tablet is preferred.
Alarm panel experience is preferred.
Access control and/or badge experience is preferred.

Responsibilities

Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location.
Monitor lobby and front desk activity, manage visitor check-in processes, verify identification and access permissions, and communicate access procedures to guests and building personnel.
Answer phones, greet incoming visitors, provide directions, and support a professional first point of contact for the property while documenting routine front desk activity and unusual incidents.
Respond to incidents, service requests, and critical situations in a calm, problem-solving manner, escalating concerns to property management and/or emergency services when appropriate.
Support access control and badge-related processes, observe cameras and alarm notifications, and report maintenance, life system, and/or security-related concerns according to site procedures.