Security Officer Commercial Business Dispatch

Allied Universal • Edgmont Township, PA

23h • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Coordinator in Newtown Square, PA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch Professional in a healthcare location, where you will help coordinate security-related communications, monitor activity, manage access-related information, and support on-site teams with professionalism and care. In this role, you will use technology, communication, and customer service skills to help support daily operations. Be part of a team that values agility, reliability, innovation, teamwork, and integrity.

Requirements

• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to clients, visitors, and staff by carrying out site-specific procedures, dispatch protocols, and appropriate emergency response activities within a healthcare location.
• Monitor radios, phones, alarms, and other communication systems to receive calls for service, prioritize incidents, and relay information to security-related personnel in a calm, problem-solving manner.
• Coordinate the response of on-site personnel to routine issues, urgent situations, and critical incidents, helping to support timely communication between departments and/or first responders.
• Document incidents, service requests, and daily activity in dispatch logs and reports, maintaining accurate records of security-related communications and actions taken.
• Assist with access-related issues, visitor concerns, and other location needs by providing directions, answering questions, and escalating matters according to site-specific policies.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED