Security Officer Alarm Panel Operations

Allied Universal • Worcester, MA

6d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Alarm Panel Operations in Worcester, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Patrol Officer in a healthcare location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support access control and badge processes. You will respond to alarms, communicate professionally with employees and visitors, and deliver outstanding customer service. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every shift.

Requirements

• Possess supervisory experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Experience using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, contractors, and/or delivery personnel at a healthcare-related location while carrying out site-specific procedures and security-related policies.
• Conduct regular and random unarmed patrols of interior and exterior areas, including building entrances, parking areas, and perimeter locations, to help identify unusual conditions and help deter unauthorized activity.
• Monitor access points and assist with visitor, contractor, and vendor entry procedures in accordance with established site requirements.
• Respond to incidents, alarms, medical-related events, and other critical situations in a calm, professional, problem-solving manner, following established emergency response protocols.
• Document observations, incidents, and security-related activities accurately and communicate relevant information to site contacts and Allied Universal leadership.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED