Security Officer - Alarm Panel Response

Allied Universal • Phoenix, AZ

3d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Alarm Panel Response in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional at a dynamic technology, media, and telecommunications location, you will welcome visitors, manage access control and badge procedures, monitor alarm activity, and provide exceptional customer service. You will serve as a visible, professional presence while helping to support a secure environment through clear communication and prompt response to security-related concerns. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Requirements

• At least one year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Experience with alarm panels is preferred.
• CPR certification is preferred.
• Experience with access control and badge systems is preferred.
• Possession of a guard card or license is preferred.

Responsibilities

• Provide customer service to clients, employees, visitors, and vendors at a front desk in a technology, media, and telecommunications location by carrying out site-specific procedures and security-related policies.
• Greet visitors, verify access authorization, manage visitor sign-in processes, and issue temporary credentials in accordance with established procedures.
• Monitor access points, visitor activity, and security-related systems from the front desk, escalating unusual activity or access concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following emergency response procedures.
• Maintain accurate visitor, access, and incident documentation while providing professional communication and assistance to all individuals entering the location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED