Security Officer - Access Control

Allied Universal • Charleston, WV

3d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Front Desk Alarm Monitoring in Charleston, WV, you will serve and safeguard clients in a range of industries such as Government, and more. As a Front Desk Security Professional at a government location, you will welcome visitors, manage access control and badge processes, monitor alarm panels, and provide helpful customer service. Using computer or tablet systems, you will support a professional, secure environment while communicating clearly with employees and guests. Join Allied Universal’s caring, agile team, where integrity, reliability, innovation, and teamwork guide every interaction.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control/badge experience is preferred.

Responsibilities

• Provide customer service to visitors, employees, and vendors at a government location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access to the facility by greeting visitors, verifying identification and/or appointments, issuing visitor credentials, and maintaining accurate entry records in accordance with site procedures.
• Operate front desk communications systems, direct visitors to appropriate offices, and report suspicious activity, access concerns, and facility issues to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols and contacting emergency services and/or designated site contacts as needed.
• Maintain a professional front desk presence that helps to deter unauthorized access while supporting a welcoming environment for the public.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED