Security Officer 3

WVU Medicine

4d•Onsite

About The Position

The Security Officer 3 performs a variety of duties to provide assistance and information to patients, visitors, and staff, and enforces WVU Medicine policies and procedures to support a safe and secure environment. The role includes maintaining a visible presence, providing directions and assistance, patrolling facilities and parking areas, responding to incidents and emergencies, documenting activities, and protecting people and property. The position may involve patient restraint and physical intervention when appropriate, operation and inspection of hospital-owned vehicles, and assignments such as exterior patrol, crowd control, parking enforcement, alarm response, traffic direction, and transport or escort services. The employee must be able to work throughout a shift or double shift and tolerate adverse environmental conditions.

Requirements

Meet one of the following education and security experience combinations: high school diploma or equivalent and three years of security-field experience; an associate’s degree in criminal justice, criminology, forensics, law, or a related field and one year of security-field experience; or a bachelor’s degree in one of those fields and six months of security-field experience.
Be at least 21 years of age.
Have a valid driver’s license.
Obtain BLS or HeartSaver First Aid certification within 60 days of hire.
Complete a state criminal background check and a federal background check if applicable, as required for regulated areas.
Obtain Defensive Tactics Certification, ACT 235 training, OC Spray Certification, Baton Certification, and Taser User Certification as established by the department.
Obtain and maintain VA DCJS Registration within six months of hire.
Successfully pass a psychological evaluation.
Complete the training requirements for an armed security officer and all departmental lethal weapon training and coursework.
Complete Handcuffing Tactics training and AVADE Training Levels I–III.
Be able to perform effectively in stressful situations.
Have good decision-making and organizational skills.
Have good written and verbal communication skills.
Be able to sit, stand, and walk for an entire shift and/or double shift.
Be able to lift, push, or pull 80 pounds.
Be able to tolerate adverse environmental conditions for an entire shift and/or double shift.

Nice To Haves

Graduation from an accredited federal, state, or local law enforcement academy.
One year of experience in a healthcare security environment.

Responsibilities

Maintain a consistent presence at assigned locations and provide accurate information and directions to patients, visitors, and staff.
Respond to requests for information and assistance in a caring and courteous manner.
Provide physical assistance, wheelchair assistance, transportation, escorts, and room access.
Monitor traffic flow in parking areas and roadways, assist disabled vehicles, issue parking permits, and address parking violations.
Help prevent accidents, theft, and vandalism in accordance with system and department policies.
Conduct routine building rounds, unlock building doors, and patrol exterior areas and parking lots.
Recommend ways to improve security and prevent accidents and crime.
Report suspicious situations, incidents, and persons according to policy and procedure.
Assist during fire and disaster drills, animal control issues, valuables transportation, and lost-and-found matters.
Prepare factual, objective, and legible documentation concerning activities, incidents, premises safety, accidents, theft, vandalism, and other requested data.
Respond to emergencies, including assaults, domestic disputes, fires, vandalism, bomb threats, theft, vehicle accidents, and disasters.
Perform patient restraints as directed by clinical staff and carry out physical interventions when appropriate.
Operate hospital-owned vehicles safely and inspect them to ensure safety and proper operating condition.
Perform other assigned security duties, which may include incident reporting and investigation, crowd control, disaster response, parking enforcement, helicopter assignments, victim assistance, traffic direction, alarm and duress response, vehicle assistance, effective radio communication, loss prevention, and transport of equipment or people.