Security Officer 2

WVU Medicine

3d•Onsite

About The Position

Performs a variety of duties to provide assistance and information to patients, visitors, and staff. Enforces WVU Medicine policies and procedures to provide a safe, secure environment in support of the Security Program. The role includes maintaining visibility at assigned locations, assisting with access and transportation, patrolling buildings and parking areas, responding to incidents and emergencies, documenting activities, and operating hospital-owned vehicles. The position may also involve physical intervention and patient restraint as directed by clinical staff. The physical demands include sitting, standing, and walking for an entire shift and/or double shift; lifting, pushing, or pulling up to 80 pounds; and tolerating adverse environmental conditions for an entire shift and/or double shift. The employee may frequently be exposed to outside weather conditions. Scheduled weekly hours are 40. The position is non-exempt and is based at Camden Clark Medical Center in Parkersburg, West Virginia.

Requirements

High school diploma or equivalent and one year of experience in the security field, or an associate’s degree in criminal justice, criminology, forensics, law, or a related field.
Valid driver’s license.
Obtain BLS or HeartSaver First Aid certification within 60 days of hire.
Complete state criminal background check and federal background check if applicable, as required for regulated areas.
Complete department-established Defensive Tactics Certification, OC Spray Certification, Baton Certification, Taser User Certification, handcuffing tactics training, and AVADE Training Levels I–III.
Ability to sit, stand, and walk for an entire shift and/or double shift.
Ability to lift, push, or pull 80 pounds.
Ability to tolerate adverse environmental conditions for an entire shift and/or double shift.
Ability to perform effectively under often stressful situations.
Good decision-making and organizational skills.
Good written and verbal communication skills.
Ability to train Security Officers 1.

Nice To Haves

Associate’s degree in criminal justice, criminology, forensics, law, or a related field.
One year of experience in the security field.

Responsibilities

Maintain a consistent visible presence at assigned locations and provide accurate information and directions to patients, visitors, and staff.
Respond to requests for information and assistance in a caring and courteous manner.
Provide physical and wheelchair assistance, transport and escort services, and room access to patients, visitors, and staff.
Monitor traffic flow in parking areas and roadways; assist disabled vehicles, issue parking permits, and warn of violations.
Help prevent accidents, theft, and vandalism in accordance with system and department policies and procedures.
Conduct routine building rounds, unlock building doors, and patrol exterior buildings and parking lots.
Recommend ways to improve security and prevent accidents and crime.
Report suspicious situations, circumstances, incidents, and persons according to policy and procedure.
Assist patients, visitors, and staff during fire and disaster drills, animal control issues, valuables transportation, and lost-and-found matters.
Prepare factual, objective, and legible written documentation of activities, incidents, premises safety, accidents, theft, vandalism, and other information requested by supervision.
Respond to and assist during emergencies, including assaults, domestic disputes, fires, vandalism, bomb threats, theft, vehicle accidents, and disasters.
Perform patient restraint as directed by clinical staff and conduct physical intervention when appropriate.
Operate hospital-owned vehicles safely and responsibly.
Inspect vehicles as required by departmental policy to ensure their safety and proper operating condition.
Perform other assigned requirements that may include incident reporting and investigation, crowd control, disaster response, parking enforcement, traffic direction, alarm and duress investigations, escorts, loss prevention, vehicle assistance, tire changing, battery jumps, equipment and people transportation, radio communication, exterior patrol and other post assignments, helicopter assignments, victim assistance, media issues, and STOPS training.
Perform effectively under stressful situations, use good decision-making and organizational skills, communicate well in writing and verbally, and train Security Officers 1.