Security Monitor (Receptionist)

ASRC Federal • Marion Township, PA

23h • Onsite

About The Position

The Security Monitor supports the Case Processing Operation Center (CPOC) within ASRC Federal’s Defense and Intel Operating Group. The primary responsibility is to ensure incoming calls are transferred to the appropriate departments in accordance with contractual requirements. The position also handles routine correspondence and inquiries, and helps control visitor access to secure spaces by ensuring visitors are signed in, badged, and assigned an approved escort, and by verifying the visual identity of government personnel before entry. The work is performed on-site in Iron Mountain, Boyers, Pennsylvania.

Requirements

• High school diploma or equivalent.
• Excellent customer service skills.
• Computer proficiency and working knowledge of MS Office applications.
• Maintain confidentiality.
• Thorough attention to detail.
• Effectively communicate with team members verbally and in writing.
• U.S. citizenship, due to the nature of the work performed and contract requirement.
• Pass a government background investigation.

Nice To Haves

• Experience working in the government services industry.

Responsibilities

• Answer and/or direct incoming telephone calls to appropriate personnel or agency departments.
• Type memorandums or routine letters of correspondence.
• Answer routine oral and written inquiries.
• Ensure visitors are properly signed in, badged, and assigned to an approved escort.
• Verify visual identity for government personnel before they enter secure space.
• Perform other duties as assigned.

Benefits

• Health care
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Education assistance
• Paid time off, including PTO, holidays, and any other paid leave required by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED