Security Manager - Caprock

Aramark•Pampa, TX

7d•Onsite

About The Position

The Security Manager is responsible for leading security programs and protecting residents, employees, visitors, property, and company assets at the Caprock Workforce Community—a large-scale, workforce housing and hospitality environment operated by Aramark. This role ensures professional and effective security operations through strong vendor oversight, incident management, and proactive risk prevention. A continuous onsite presence, coaching leaders and employees, and reinforcing a strong safety and security culture are core expectations of this role.

Requirements

Bachelor's degree required (Criminal Justice, Business, or related field preferred).
Minimum 3+ years of experience in security management, risk management, or related fields.
Experience managing third-party security vendors, preferably in large-scale facilities or residential communities.
Strong working knowledge of incident investigation, access control, and corrective action processes.
Understanding of severity and frequency metrics and ability to drive improvements.
Excellent written and verbal communication skills.
Strong coaching, influencing, and relationship-building skills.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Ability to lift up to 50 pounds and work in a physically active environment.
Willingness to work evenings, weekends, and holidays as required in a 24/7 community setting.

Nice To Haves

OSHA certification preferred (or ability to obtain).

Responsibilities

Oversee contracted security providers, ensuring consistent, professional security coverage for the Caprock community.
Monitor compliance with security contracts, post orders, incident reporting, and escalation protocols.
Partner with Operations and Facilities to manage access control, patrol activities, emergency response, and asset protection.
Lead security incident investigations in coordination with Human Resources and community leadership.
Ensure alignment between security operations and the resident experience in a live-in community setting.
Lead and implement Aramark risk control programs to protect people, property, and assets across the Caprock community.
Conduct routine security walks of all community facilities, housing, dining, recreation, and common areas.
Engage operational leaders in corrective actions identified during security assessments.
Partner with Operations, Human Resources, and Corporate Safety & Risk Control to enforce Aramark's SAFE Commitment.
Lead incident investigations and follow-up corrective actions to reduce severity and frequency of security events.
Ensure compliance with applicable security regulations and Aramark standards.
Maintain security documentation, incident reports, investigations, and corrective action logs.
Accompany corporate, regulatory, or partner inspections and manage corrective action responses.
Respond to emergencies in coordination with Facilities, clinic partners, and local emergency services.
Support emergency preparedness planning, drills, and crisis response protocols appropriate to a large residential community.
Lead security and emergency response training for managers and employees.
Facilitate community safety meetings and cross-functional coordination.
Train and coach managers and employees on security and risk prevention programs in alignment with Aramark standards.
Act as a trusted advisor and visible security leader within the Caprock community.