Security Manager - The Ritz-Carlton

Sage Hospitality • Chicago, IL

7d • $75,000 - $85,000 • Onsite

About The Position

The Security Manager develops and implements safety, security, and emergency plans and programs for the hotel and its peripheries. The role supervises Security staff, trains hotel staff, investigates incidents, and coordinates with outside agencies to provide a safe and secure experience for guests and staff, protect hotel assets, and minimize liabilities and losses. The manager provides operational oversight and proactive risk management while maintaining the discreet, polished atmosphere expected at The Ritz-Carlton.

Requirements

• One to two years of post-high-school education or equivalent experience.
• At least two years of experience in security or loss prevention.
• Thorough knowledge of security and hospitality practices and procedures.
• Knowledge of hotel and company policies and procedures, and ability to determine a course of action based on those guidelines.
• Supervisory and management skills.
• Ability to perform CPR and first aid.
• Ability to lift, push, pull, and carry people or equipment in emergency situations; bend and kneel to administer CPR and first aid; remain mobile while responding to emergencies and patrolling; use stairs when responding to fire alarms; communicate with employees, managers, and guests; hear alarms; and conduct visual safety inspections.

Nice To Haves

• Previous experience in high-end or luxury environments.

Responsibilities

• Investigate, analyze, and report on incidents and accidents.
• Coordinate and liaise with local and federal law enforcement agencies, fire companies, and insurance agencies to resolve problems and support a safe environment and quality guest experience.
• Develop safety, security, and emergency procedures and action plans for the hotel and its peripheries, and monitor implementation in accordance with corporate guidelines.
• Monitor and control maintenance and repair of safety-related equipment to ensure emergency readiness.
• Train hotel staff in first aid, CPR, fire prevention, safety and equipment, accident prevention, security, and emergency procedures.
• Supervise Security staff and coordinate security activities with outside agencies.

Benefits

• Independent PTO plan
• Medical, dental, and vision insurance
• Eligibility to participate in the Company’s 401(k) program with employer matching
• Flexible spending account options
• Basic life and AD&D insurance
• Short-term disability options
• Employee Assistance Program
• Discounts on hotels, restaurants, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED