Security Manager - The Ritz-Carlton
About The Position
The Security Manager develops and implements safety, security, and emergency plans and programs for the hotel and its peripheries. The role supervises Security staff, trains hotel staff, conducts investigations, and coordinates activities with outside agencies to support a safe and secure experience for guests and staff, protect hotel assets, and minimize liabilities and losses. The manager provides operational oversight and supports emergency preparedness, incident response, and coordination with local authorities while maintaining the discreet, polished atmosphere expected at The Ritz-Carlton.
Requirements
- One to two years of post-high-school education or equivalent experience.
- Minimum two years of experience in security or loss prevention.
- Thorough knowledge of security and hospitality fields and related practices and procedures.
- Knowledge of hotel and company policies and procedures, and ability to determine a course of action based on those guidelines.
- Supervisory and management skills.
- Ability to perform CPR and first aid.
- Ability to meet the physical demands of the role, including responding to emergencies and patrolling the building, climbing stairs, administering CPR and first aid, and lifting, pushing, pulling, or carrying people or equipment in emergencies.
- Ability to communicate with employees, managers, and guests; hear alarms; and conduct visual safety inspections.
Nice To Haves
- Previous experience in high-end or luxury environments.
Responsibilities
- Investigate, analyze, and report on incidents and accidents; coordinate and liaise with local and federal law enforcement agencies, fire companies, and insurance agencies to resolve problems and support a safe environment and quality guest experience.
- Develop safety, security, and emergency procedures and action plans for the hotel and its peripheries, and monitor implementation within corporate guidelines.
- Monitor and control maintenance and repair of safety-related equipment to ensure emergency readiness.
- Train hotel staff in first aid, CPR, fire prevention, safety and equipment, accident prevention, security, and emergency procedures.
- Supervise Security staff and coordinate security activities with outside agencies.
Benefits
- Independent PTO plan
- Medical, dental, and vision insurance
- Eligible to participate in the Company’s 401(k) program with employer matching
- Flexible spending account options
- Basic Life and AD&D insurance
- Short-term disability options
- Employee Assistance Program
- Discounts on hotels, restaurants, and more
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
