Security Manager, NA

Vantage Data Centers•Phoenix, AZ

8d•Onsite

About The Position

The Security Manager oversees data center security operations and programs across all Vantage locations in the Goodyear, Arizona metro area. This onsite role develops and verifies compliance with physical security procedures, training, standards, and policies while improving the effectiveness and efficiency of facility security. The manager leads security initiatives, planning, and coordination among business partners, and contributes to long-term corporate strategy and goals. The role partners with Design and Engineering, Site Operations, and Construction Managers on security infrastructure and new facility projects. Responsibilities include vendor and maintenance coordination, personnel training and onboarding, visitor and access management, patrols and reporting, security system configuration and troubleshooting, audits, break/fix operations, technician support, and spare-parts tracking. Travel is expected to be up to 25%, with the possibility of increasing as the business evolves.

Requirements

At least 5 years of experience in security management, preferably in a data center or critical infrastructure environment.
Experience with heavy construction and managing security in dynamic environments.
Strong organizational and time management skills.
Excellent communication and presentation abilities.
Proficiency with security reporting tools and software.
Solid troubleshooting skills for equipment or software issues.
Ability to develop and maintain security policies, procedures, and documentation.
Detail-oriented and able to manage multiple tasks simultaneously.
Initiative-driven with a focus on achieving results.
Team player with strong interpersonal skills.
Commitment to maintaining high standards of security and safety.
Ability to travel up to 25%, with travel potentially increasing as the business evolves.

Responsibilities

Manage vendor service calls and coordinate preventative maintenance inspections.
Train personnel in physical security procedures and the use of physical security equipment.
Prepare, maintain, and update physical security policies, procedures, system drawings, and related documentation.
Onboard and orient new security hires.
Enforce facility safety regulations and manage visitor, customer, and supplier direction, information, and escorts.
Maintain order, prevent undue unrest, offense, or theft, and control facility access and internal and outdoor traffic in accordance with applicable regulations.
Conduct periodic physical and camera rounds to detect anomalies.
Schedule patrols, assign tags at required areas, run reports, and use reporting tools and software provided by third-party security services.
Manage weekly and monthly third-party security invoices and hours.
Generate reports for VDC audits and customer requirements.
Create and modify security panel configurations, door contacts and inputs, and clearance levels.
Conduct physical security audits to identify potential vulnerabilities in existing systems.
Create, manage, and maintain access levels for Vantage data centers.
Retrieve video footage for legal, law enforcement, or operational review.
Troubleshoot and repair security systems as needed; own the site break/fix program and manage technicians supporting daily security systems operations.
Collaborate with other departments on design, implementation, and commissioning of new VDC buildings to meet standards, maintain safety, and meet timelines.
Help lead the setup of security operations at new sites and teams.
Resolve on-site conflicts and issues and identify feasible solutions.
Organize meetings, present to other teams using Microsoft Teams, and manage the site.
Provide technical support to end users and field labor when applicable.
Track and maintain spare parts using a tracking sheet.
Handle additional duties as assigned by management.