Security Manager, NA

Vantage Data Centers•Phoenix, AZ

6d•Onsite

About The Position

The Security Manager is an onsite role in the Goodyear, Arizona area, responsible for managing security operations across all locations in the metro area. The role develops, executes, and oversees data center security operations and programs; establishes compliance with security procedures, training, standards, and policies; and improves the effectiveness and efficiency of physical security. The manager champions security initiatives, oversees planning and delegation across business partner teams, contributes to long-term corporate strategy, and partners with Design and Engineering, Site Operations, and Construction Managers. Responsibilities include coordinating vendors and preventive maintenance, training and onboarding personnel, maintaining security policies and documentation, enforcing facility safety and access rules, managing visitor movement, conducting physical and camera patrols, and producing audit and customer reports. The role manages security systems and access levels, retrieves video footage, conducts audits, troubleshoots equipment and software, and owns site break/fix operations with support from technicians. It also supports security design, implementation, commissioning, and setup at new data center sites; provides end-user and field-labor technical support; and maintains spare-parts tracking. Travel of up to 25% is expected and may increase as the business evolves.

Requirements

At least 5 years of experience in security management, preferably in a data center or critical infrastructure environment.
Experience with heavy construction and managing security in dynamic environments.
Strong organizational and time management skills.
Excellent communication and presentation abilities.
Proficiency with security reporting tools and software.
Troubleshooting skills for equipment or software issues.
Ability to develop and maintain security policies, procedures, and documentation.
Detail-oriented, with the ability to manage multiple tasks simultaneously.
Initiative-driven and focused on achieving results.
Team player with strong interpersonal skills.
Commitment to maintaining high standards of security and safety.
Ability to travel up to 25%, with travel potentially increasing as the business evolves.

Responsibilities

Manage and coordinate vendor service calls and preventive maintenance inspections.
Train personnel in physical security procedures and the use of physical security equipment.
Prepare, maintain, and update physical security policies, procedures, system drawings, and related documentation.
Onboard and orient new security hires.
Enforce facility safety regulations, direct and escort visitors and suppliers, maintain order, prevent theft, and control facility access and traffic.
Conduct periodic physical and camera rounds to detect anomalies.
Schedule patrols, assign tags to required areas, run reports, and use third-party security reporting tools and software.
Manage weekly and monthly third-party security invoices and hours.
Generate reports for VDC audits and customer requirements.
Create and modify security panel configurations, door contacts and inputs, and clearance levels.
Conduct physical security audits to identify vulnerabilities in security systems.
Create, manage, and maintain access levels for Vantage data centers.
Retrieve video footage for legal, law enforcement, or operational review.
Troubleshoot and repair security systems as needed, own the site break/fix program, and manage technicians supporting daily security systems operations.
Collaborate with other departments on security system design, implementation, and commissioning for new VDC buildings, ensuring VDC standards, safety, and timelines are met.
Help lead security setup at new sites and for new teams.
Resolve on-site conflicts and issues, organize meetings, present to other teams on Microsoft Teams, and manage the site.
Provide technical support to end users and field labor when applicable.
Update and maintain spare-parts records using a tracking sheet.
Handle additional duties as assigned by management.