Security/LP Agent

Sun Hill Properties Inc.• Los Angeles, CA, US, CA

3h•$0 - $25•Onsite

About The Position

This position is responsible for maintaining a safe and secure environment for all guests, employees, and visitors of the hotel. It is a vital role in protecting the property, enforcing security protocols, and responding effectively to incidents and emergencies. Such a role requires a high level of vigilance, professionalism, and discretion to ensure the overall safety and peace of mind of those on the premises.

Requirements

High school or equivalent education required
Minimum of two-year security related background preferred
Working knowledge of surveillance monitoring (CCTV, access control systems)
Strong observation and attention to detail
Incident identification, reporting, and documentation
Knowledge of hotel security and emergency procedures
Ability to de-escalate conflicts and handle disturbances
Professional guest service and communication skills
Basic understanding of legal authority (trespass, detention limits, liability)
Team coordination with hotel departments and law enforcement when needed
Sound judgment and decision-making under pressure
Ability to obtain and/or maintain any government required licenses, certificates or permits.
Current CPR certification and First Aid training required.
Must have or be able to obtain a CA Guard License.

Responsibilities

Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
Answer house calls, assist guests and employees with respect to safety, security and hotel operations.
Initiate and follow-up all investigations of crimes committed against property and persons.
Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
Maintain detailed logs of daily activities and security reports.
Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
Respond promptly to alarms, emergencies, and suspicious activities.
Coordinate with law enforcement and emergency services when necessary.
Ensure compliance with all hotel safety protocols and policies.
Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system.
Perform other duties as assigned by Management