Security Agent
Pacific Hospitality Group•Napa, CA
•Onsite
About The Position
The Security Agent is responsible for maintaining a safe, secure, and welcoming environment for guests, team members, and visitors. This position conducts patrols, responds to emergencies and guest requests, investigates incidents, monitors property security, and provides exceptional customer service while protecting hotel assets and ensuring compliance with company policies and safety procedures. The Security Agent serves as a visible presence throughout the property and works closely with all departments to promote a positive guest experience.
Requirements
- Ability to maintain a safe, secure, and welcoming environment for guests, team members, and visitors.
- Ability to conduct patrols.
- Ability to respond to emergencies and guest requests.
- Ability to investigate incidents.
- Ability to monitor property security.
- Ability to provide exceptional customer service.
- Ability to protect hotel assets.
- Ability to ensure compliance with company policies and safety procedures.
- Ability to serve as a visible presence throughout the property.
- Ability to work closely with all departments to promote a positive guest experience.
Responsibilities
- Maintaining a safe, secure, and welcoming environment for guests, team members, and visitors.
- Conducting patrols.
- Responding to emergencies and guest requests.
- Investigating incidents.
- Monitoring property security.
- Providing exceptional customer service.
- Protecting hotel assets.
- Ensuring compliance with company policies and safety procedures.
- Serving as a visible presence throughout the property.
- Working closely with all departments to promote a positive guest experience.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
