Security Loss Prevention Investigator

GardaWorld•Plymouth Meeting, PA

16d•Onsite

About The Position

GardaWorld Security Services is hiring a Security & Loss Prevention Investigator for an on-site role in King of Prussia, Pennsylvania. The Investigator conducts investigations involving theft, fraud, security incidents, and safety events in a fast-paced, high-visibility, fan-facing environment that includes retail, restaurants and bars, attractions, and events. The role combines loss-prevention investigations with investigations of other security and safety incidents. The Investigator leads field response, fact-finding, interviews, documentation, and case development, partnering with Security Operations Center (SOC) Dispatchers who handle camera monitoring and system alerts. The position also supports security operations and events through patrols, access-control checks, incident response, de-escalation, and fan-flow support. The schedule is flexible and includes nights, weekends, holidays, and event days. The role pays $25.00–$27.00 per hour. GardaWorld provides uniforms at no cost and offers career growth opportunities.

Requirements

2–4+ years of experience in investigations, loss prevention, security, the military, law enforcement, or safety.
Demonstrated report-writing skill.
Experience with interviewing and fact-finding.
Strong judgment and professionalism.
Valid driver’s license.
Must pass background screening.

Nice To Haves

Loss prevention or organized retail crime (LP/ORC) exposure.
Workplace safety or EHS investigation exposure.

Responsibilities

Conduct field investigations involving theft, fraud, policy violations, and misconduct.
Investigate security events, safety incidents, near-misses, and operational disruptions.
Respond to SOC dispatcher referrals and alerts for investigative follow-up.
Perform structured fact-finding, scene reviews, and timeline reconstruction.
Interview witnesses, subjects, and reporting parties using neutral questioning techniques.
Collect and document physical and testimonial evidence, maintaining evidence integrity and documentation standards.
Prepare clear, objective investigative reports and summaries.
Support case preparation for internal action or referral to law enforcement.
Partner with SOC Dispatchers, receive case packages, clips, timelines, and alert summaries, and conduct on-scene validation and follow-up.
Provide field findings to the SOC for record consolidation and coordinate incident timelines and escalation paths.
Conduct interior and exterior patrols with investigative awareness.
Support access control and restricted-area verification.
Respond to incidents and disturbances; apply de-escalation and conflict-management techniques.
Support operational risk-reduction measures.
Provide investigative and security support during events and peak fan periods.
Identify congestion, disorder, and opportunistic risk patterns; support safe fan flow and queue conditions.
Maintain a high-visibility, professional presence while balancing enforcement with fan-experience standards.