Security Loss Prevention Investigator
About The Position
GardaWorld Security Services is hiring a full-time Security & Loss Prevention Investigator for an on-site role in King of Prussia, Pennsylvania. The Investigator conducts investigations involving theft, fraud, security incidents, safety events, policy violations, and misconduct in a fast-paced, high-visibility, fan-facing environment that includes retail, restaurant and bar operations, attractions, and events. The role combines loss prevention investigations with investigations of non-LP security and safety incidents. Working with Security Operations Center (SOC) Dispatchers, who handle camera monitoring and system alerts, the Investigator leads field response, fact-finding, interviews, evidence documentation, and case development. The position also supports security operations and event safety, including patrols, access control, incident response, de-escalation, and safe fan flow. The schedule is flexible and includes nights, weekends, holidays, and event days.
Requirements
- 2–4+ years of experience in investigations, loss prevention, security, military, law enforcement, or safety.
- Demonstrated report-writing skill.
- Interview and fact-finding experience.
- Strong judgment and professionalism.
- Valid driver’s license.
- Pass background screening.
Nice To Haves
- Loss prevention or organized retail crime (ORC) exposure.
- Workplace safety or EHS investigation exposure.
Responsibilities
- Conduct field investigations involving theft, fraud, policy violations, and misconduct.
- Investigate security events, safety incidents, near-misses, and operational disruptions.
- Respond to SOC dispatcher referrals and alerts for investigative follow-up.
- Perform structured fact-finding, scene reviews, and timeline reconstruction.
- Interview witnesses, subjects, and reporting parties using neutral questioning techniques.
- Collect and document physical and testimonial evidence; maintain evidence integrity and documentation standards.
- Prepare clear, objective investigative reports and summaries.
- Support case preparation for internal action or law enforcement referral.
- Partner with SOC Dispatchers, receive their case packages, clips, timelines, and alert summaries, and conduct on-scene validation and investigative follow-up.
- Provide field findings to the SOC for record consolidation and coordinate incident timelines and escalation paths.
- Conduct interior and exterior patrols with investigative awareness.
- Support access control and restricted-area verification.
- Respond to incidents and disturbances, applying de-escalation and conflict management techniques.
- Support operational risk-reduction measures.
- Provide investigative and security support during events and peak fan periods.
- Identify congestion, disorder, and opportunistic risk patterns; support safe fan flow and queue conditions.
- Maintain a high-visibility professional presence while balancing enforcement with fan experience standards.
Benefits
- $500 sign-on bonus payable upon completion of 90 days of employment; exclusions apply.
- Competitive hourly wage of $25.00–$27.00.
- Medical, dental, and vision insurance plans.
- 401(k) retirement savings plan with employer matching contributions.
- Paid time off (PTO).
- Paid holidays.
- Disability coverage.
- Life insurance options.
- Career growth opportunities.
- Uniform provided at no cost.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
