Security Integration Specialist - Anchorage

LONG Building Technologies•Anchorage, AK

11d

About The Position

The Security Integration Specialist provides comprehensive support to customers, field service technicians, and sales teams to ensure the effective operation of customer equipment, including hardware and software. The role installs, configures, integrates, supports, and optimizes security solutions and provides end-user training. It involves working directly with customers, junior field service staff, sales personnel, and management to resolve installation, configuration, and operational challenges. Travel to customer sites, remote offices, and other locations is required. The specialist designs, installs, configures, integrates, troubleshoots, documents, and supports physical security systems, IP-based networks, communications systems, and low-voltage infrastructure. The position also performs contracted monitoring and analysis, prepares system engineering and project documentation, produces final as-built drawings, attends construction meetings, and provides technical support and training. The role requires maintaining knowledge of current technologies and following established company standards and manufacturer recommendations.

Requirements

A four-year technical degree, or a two-year technical school degree with at least two years of networking systems experience; alternatively, five years of experience in IP-based networking and electronic security systems, or an equivalent combination of education and experience.
Strong commitment to quality work, meticulous attention to detail, and safe work practices for oneself and team members.
Proficiency in basic electricity, including AC/DC theory, Ohm's Law, and use of a digital volt/ohm meter.
Advanced expertise in IP-based physical security systems.
Extensive knowledge of IP-based and electronic communication systems.
In-depth understanding of network and computer operating systems.
Proficiency with internetworking devices, techniques, operating systems, and protocols.
Skill in programming, scripting, and integration protocols.
Excellent customer service abilities.
Exceptional troubleshooting capabilities.
Strong analytical and problem-solving aptitude.
Ability to interpret mechanical plans and specifications.
Familiarity with computer drafting software, word processors, and spreadsheets.
Ability to work independently and strong self-motivation.
Ability to legally operate a motor vehicle.

Responsibilities

Design, install, configure, and support physical security systems, including access control, video management, intrusion detection, and mass communication systems.
Design, install, configure, and support IP-based networks, communication systems, and other infrastructure.
Integrate building systems using programming, scripting, and standard protocols.
Perform contracted monitoring and analysis to optimize customer investments.
Prepare system engineering according to established LONG standards while maintaining manufacturer recommendations.
Prepare and distribute system documentation for the submittal process.
Use project as-built information to prepare final as-built system drawings.
Provide technical support to customers, co-workers, and other LONG business units.
Design, install, troubleshoot, and document low-voltage systems.
Attend construction meetings for assigned projects.
Interpret blueprints, schematics, manuals, and other specifications to determine installation procedures.
Maintain knowledge of current technologies to provide proficient and innovative expertise to customers.
Attend and perform training as necessary.
Travel to customer sites, remote offices, and other locations.
Perform other duties or tasks as assigned.