Security Install Technician

HomePro • Carrollton, TX

2d

About The Position

HomePro is seeking a customer-focused Security Installation Technician to install and support security systems in residential homes. The role includes installing and programming security systems, connecting systems to a central station, testing devices, and showing customers how to use their systems. The technician also retrofits wiring, manages truck inventory, and handles operational issues for builder clients.

The position may involve work with security and alarm systems, CAT5 and RG6 cabling, central vacuum systems, and M&S and OnQ intercom systems. Technicians are expected to work independently and collaboratively while balancing customer needs with company objectives.

Requirements

• Ability to manage and prioritize multiple daily tasks.
• Excellent verbal and written communication skills.
• Strong presentation and interpersonal skills.
• Comfort with climbing into attics and lifting moderate weights.
• Strong customer service focus and ability to resolve issues promptly.
• Ability to balance customer needs with company objectives.
• Ability to work independently under pressure and collaborate effectively within a team.
• Strong organizational skills and self-motivation.
• Clean driving record.

Nice To Haves

• One to two years of experience in a similar role; candidates with less experience may be considered if they demonstrate the necessary skills.
• Residential homebuilding experience.
• Experience with CCTV and security systems, including Honeywell, DSC, Alarm.com, and GE.
• Experience with QOLSYS and Alarm.com systems.
• Bilingual skills.

Responsibilities

• Install security systems and connect devices in residential homes.
• Program security systems to a central station for monitoring and response.
• Test security devices to confirm they function properly.
• Train customers to use and operate their security systems.
• Retrofit new wires into existing systems.
• Manage and track supplies and equipment in the truck.
• Resolve daily operational issues for builder clients.
• Install, program, and troubleshoot security and alarm systems, including QOLSYS, Honeywell, DSC, and GE systems.
• Install, retrofit, terminate, and manage CAT5 and RG6 cabling systems.
• Work with central vacuum systems and M&S and OnQ intercom systems.
• Perform additional responsibilities assigned by the manager.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed