Security Installation Technician, Summer - Zebulon, NC

NRG • Zebulon, NC

8h

About The Position

Direct-to-Home Smart Home Pros provide expert-level installation and service while delivering high-caliber customer service. In this seasonal role, starting summer 2026, the technician installs, services, and troubleshoots smart home technology in customers’ homes, explains system capabilities and operating instructions, and identifies opportunities for customers to purchase additional products and services. The role pays by piece rate and offers an unlimited commission plan. It requires 100% travel and may require temporary relocation during the summer season. Candidates must live within 20 miles of the city.

Requirements

• Valid driver’s license, good driving record, and reliable transportation.
• Ability to pass post-offer background investigation and meet licensing requirements as permitted by applicable law.
• Must live within a 20-mile radius of the city.
• Ability to climb and descend extension and step ladders repeatedly while carrying tools and equipment.
• Ability to lift, carry, and maneuver up to 50 pounds frequently.
• Ability to work outdoors in varying weather conditions, including heat and cold.
• Ability to enter and work in attics, including in temperatures that may exceed 110°F for short periods and openings as small as 16” x 30” or 18” x 24”.
• Ability to crawl, kneel, crouch, and work in awkward postures for up to 60 minutes at a time.
• Ability to maintain three points of contact while navigating or traversing trusses without stepping on drywall between them.
• Ability to stand for extended periods and perform seated computer and telephone work as needed.
• Ability to perform outdoor work with potential exposure to bee stings.
• Ability to act with integrity and build rapport with diverse customers.

Nice To Haves

• Experience in retail, B2C sales, insurance, or service-based sales.
• Experience in cable or satellite installation, pest control, construction, or solar.

Responsibilities

• Install, service, and troubleshoot smart home technology in customer homes.
• Explain system capabilities and provide operational instructions to customers.
• Manage company inventory and assets with a business-owner mentality.
• Conduct routine maintenance and inventory of company products and equipment.
• Create solutions to protect and simplify customers’ lives.
• Identify opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.
• Perform a safety assessment at every home to help ensure a safe environment for employees and customers.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed