Security Installation Manager

Allied Universal • Chicago, IL

2d

About The Position

Allied Universal® Technology Services is hiring an Installation Manager to manage the overall execution and performance of field installation staff and ensure branch goals and objectives are achieved. The role works in alignment with organizational policies and procedures, upholds the company’s core values, and drives operational excellence, team culture, and goals.

The Installation Manager oversees project management, system installation, and commissioning staff; provides technical support and leadership for installation projects; plans and controls installation and engineering activities; and supports the training, retention, development, and performance management of installation staff. The manager also coordinates across departments, ensures compliance with safety standards and customer requirements, addresses escalated field issues, conducts site visits for quality control, and promotes customer satisfaction.

The stated pay range is $110,000–$150,000 per year. The position requires travel to job sites, including overnight travel as needed.

Requirements

• High school diploma or equivalent.
• Current driver’s license if operating a company or personal vehicle for business purposes.
• Demonstrated leadership and organizational skills, including the ability to build strong internal and external relationships and manage project delivery timelines.
• At least two years of direct management experience overseeing installation or operations teams.
• At least one year of experience driving operational and financial metrics.
• Results-oriented problem-solving skills that address client and employee needs.
• Ability to obtain and maintain state-specific licensing, such as Class D or Alarm Installer licensing.
• Proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, Project, SharePoint, and Word.
• Willingness and ability to travel to job sites, including overnight travel as needed.
• Exceptional verbal and written communication skills for interacting with internal and external stakeholders.
• Strong analytical, decision-making, and planning abilities.

Nice To Haves

• College degree in business administration, management, or a related field.
• Experience in construction, engineering, or project management techniques and tools.
• Professional certifications in project management or resource management, such as PMP, Six Sigma, Agile, or Waterfall.
• Experience in the security integration industry.
• Knowledge of project management techniques and tools and general knowledge of contract laws and regulations.
• Factory certifications in relevant technology platforms, such as Software House, Lenel, Brivo, Open Options, Exacq, American Dynamics, Milestone, or OnSSI.

Responsibilities

• Supervise project management, system installation, and commissioning staff for installed work.
• Provide technical support, leadership, and accountability for installation projects in assigned areas.
• Plan, organize, and control installation and engineering activities.
• Oversee training, retention, and development of installation staff.
• Establish goals, evaluate performance, and manage salary recommendations for direct reports.
• Coordinate with other departments to support project execution and transitions between sales, installation, and service.
• Ensure compliance with safety standards, company policies, and customer requirements.
• Address escalated field issues, conduct site visits for quality control, and drive customer satisfaction.

Benefits

• Medical, dental, and vision insurance.
• Retirement plan.
• Basic life, AD&D, and disability insurance.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED