Security Installation Manager

Allied Universal • Chicago, IL

3d • $110,000 - $150,000

About The Position

Allied Universal Technology Services is hiring an Installation Manager to manage the overall execution and performance of field installation staff and ensure branch goals and objectives are achieved. The role operates in accordance with organizational policies and procedures and upholds the company’s core values while driving operational excellence, team culture, and goals.

The Installation Manager supervises project management, system installation, and commissioning staff for installed work. The position provides technical support, leadership, and accountability for installation projects in assigned areas, and plans, organizes, and controls installation and engineering activities. It also oversees staff training, retention, and development; establishes goals, evaluates performance, and manages salary recommendations for direct reports; coordinates with other departments to support project execution and transitions among sales, installation, and service; ensures compliance with safety standards, company policies, and customer requirements; and addresses escalated field issues, conducts site visits for quality control, and promotes customer satisfaction.

The stated pay range is $110,000 to $150,000 per year.

Requirements

• High school diploma or equivalent.
• Current driver’s license required if operating a company or personal vehicle for business purposes, such as client visits or networking events.
• Demonstrated leadership and organizational skills, including the ability to build strong internal and external relationships and manage project delivery timelines.
• At least two years of direct management experience overseeing installation or operations teams.
• At least one year of experience driving operational and financial metrics.
• Results-oriented problem-solving skills that address both client and employee needs.
• Ability to obtain and maintain state-specific licensing, such as Class D or Alarm Installer.
• Proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, Project, SharePoint, and Word.
• Willingness and ability to travel to job sites, including overnight travel as needed.
• Exceptional verbal and written communication skills for interacting with internal and external stakeholders.
• Strong analytical, decision-making, and planning abilities.

Nice To Haves

• College degree in business administration, management, or a related field.
• Experience in construction, engineering, or project management techniques and tools.
• Professional certifications in project management or resource management, such as PMP, Six Sigma, Agile, or Waterfall.
• Experience in the security integration industry.
• Knowledge of project management techniques and tools, and general knowledge of contract laws and regulations.
• Factory certifications in relevant technology platforms, such as Software House, Lenel, Brivo, Open Options, Exacq, American Dynamics, Milestone, or OnSSI.

Responsibilities

• Supervise project management, system installation, and commissioning staff for installed work.
• Provide technical support, leadership, and accountability for installation projects in assigned areas.
• Plan, organize, and control installation and engineering activities.
• Oversee training, retention, and development of installation staff.
• Establish goals, evaluate performance, and manage salary recommendations for direct reports.
• Coordinate with other departments to support smooth project execution and transitions between sales, installation, and service.
• Ensure compliance with safety standards, company policies, and customer requirements.
• Address escalated field issues, conduct site visits for quality control, and drive customer satisfaction.

Benefits

• Medical, dental, and vision coverage.
• Retirement plan.
• Basic life, AD&D, and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrued at a rate of 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED